End of Tenancy Cleaning in Bow

A Victorian terrace on Vivian Road — one of the most sought-after family streets in the Tredegar conservation area, a 2-minute walk from Roman Road market and a 5-minute walk to Victoria Park. The couple had rented the whole house for 3 years with one child, commuting to Canary Wharf via the DLR at Bow Church (8 minutes). Let at £2,600/month, managed by Butler & Stag (on Roman Road, established in the area since the mid-2000s).

The property was a three-storey Victorian terrace — not converted, rented as a single family home. Ground floor: front reception room with a marble fireplace surround and cast iron insert, stripped pine floorboards, cornicing, and a bay window with original sash mechanism. Rear kitchen extension with a Neff oven, quartz worktops, and French doors to a small walled garden. First floor: two bedrooms and a family bathroom. Second floor: one bedroom used as a home office and a small shower room.

The marble fireplace was the showcase feature. Carrara marble surround with a cast iron insert — the marble had accumulated a thin layer of dust in the carved detailing and a faint grey ring from a candle that had been left on the mantelpiece. Royal Cleaning cleaned the marble with pH-neutral product and a soft cloth, working the carved detailing with a soft brush. The candle wax residue was lifted with controlled low heat from a hairdryer, then the surface was buffed. No abrasive products anywhere near Carrara marble — it scratches permanently.

The kitchen extension: Neff oven dismantled and degreased — 50 minutes, 3 years of regular family cooking. Quartz worktops wiped with pH-neutral cleaner. French door tracks had accumulated garden soil and a few small stones from the child playing. Inside every cupboard and drawer cleaned.

The family bathroom (first floor) had moderate limescale at ~275 ppm. A standard bath-shower combo with chrome mixer taps — all descaled. Grouting between floor tiles had darkened after 3 years. The second-floor shower room was more compact, used primarily by the home-office occupant — lighter use, quicker clean.

Three bedrooms: pine floorboards mopped with specialist wood cleaner on all floors. The home-office room had desk marks on the floor (indentations from a heavy desk without protectors — documented for the inventory as wear, not cleaning). The child's room had carpet stains near the door. The master bedroom sash window tracks were cleaned.

The walled garden was outside scope, but the French door threshold was cleared and the internal windowsill of the garden-facing window was wiped (it had accumulated more dust than the street-facing sills due to the sheltered aspect trapping particles).

Butler & Stag inspected two days later. They're on Roman Road — a 3-minute walk — and they manage a significant number of the conservation area family lets. The checkout took just over an hour with a full photo inventory comparison. The marble fireplace was the main focus — candle wax fully removed, no surface damage. Desk indentations accepted as fair wear. Royal Cleaning passed.